DELIVERY INFORMATION

All orders will be delivered through Courier Services to the shipping address indicated by you. Orders are shipped on business days ONLY (Monday – Friday, excluding Malaysia National Holidays).

Orders received will be processed and delivered to your doorstep within 3 – 5 working days after order verification and credit approval. Please provide the CORRECT shipping address where someone will be home to receive the parcel and a VALID phone number, otherwise, you will be informed to collect your parcel from the nearest courier office or other arrangements must be made.

Orders are shipped within West Malaysia only. We do not ship to P.O. Box addresses.

 

DELIVERY COST

Please refer to the cost table below:

Delivery Cost Within Peninsular Malaysia

WEIGHT COST
0kg – 1.5kg RM 2.00
1.6kg – 3kg RM 5.00
Above 3kg RM 10.00

The cost for shipping is calculated and displayed on the Checkout page before you complete your order.

Customers from other countries who are interested in purchasing our products are welcome to email us at shop@coffexcoffee.com for international postage rate.

 

SELF-COLLECTION

COFFEX COFFEE SHOWROOM, GLENMARIE, SHAH ALAM
No. 5, Jalan Jururancang U1/21,
Hicom-glenmarie Industrial Park,
40150 Shah Alam, Selangor,
Malaysia.

*Pick up schedules are available on MONDAY TO FRIDAY only.
– Monday to Friday (10.30am – 5.30pm)

* Please inform us at least ONE day in advance for the pick up date.
* 1pm – 2pm is break time , no pick up is allowed.
* Pick Up are not available on Weekends and Public Holiday

Terms and Conditions:

  1. Order must be fully paid before the appointment arrangement.
  2. Customers need to bring along the proof of the sales order upon the self-collection.
  3. Customers need to ensure the suitable transportation that could fit in their ordered items.
  4. Customers need to inspect their products carefully before leaving, we are not responsible for the damaged or dented goods after left from our showroom.
  5. Your order will automatically marked as incomplete if you did not collect your item for more than 7 working days.